Treatment Plan #1
A website visit is an integral part of the purchase decision process the CRO (Conversion Rate Optimization) enhances that experience. On average, the conversion rate on a website is less than 2%. Creating a better customer experience (optimizing) will lead to increased sales, ultimately increasing the ROI, return on marketing investment.
Customer ER has the tools and expertise to focus in on a website's pain points which create the greatest amount of customer struggle. With constant measuring and the appropriate, Customer Diagnostics, problem areas are identified, with resolution advised.
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